Intervista ad Evan George – parte 2 / Evan George Interview -part 2
Today we continue the journey discovering Solution Focused Brief Therapy.
3. Which are the things that you tend to remember when you meet with a patient for the first time?
I try and remember a number of things:
Find out what the client wants
Try to remember not to try and get the client to change
Try not to be more enthusiastic about the need for change than the client
Listen hard to the client’s own words
Just concentrate on inviting the client into a solution focused conversation
Don’t worry about what clients will do after the session – whatever they do is their business and it is mine to work with whatever it turned out to be.
And remember to make sure that I really did find out what the client wanted.
Of course there are many more things and these are ‘key’.
4. In Italy exist many different psychotherapy approaches and often the situation is too confused for someone that would like to choose one. It seems to me that the British environment is similarly rich. From your professional point of view do you believe in a totally absorbing relationship with your reference approach or you prefer to be opened to various influences and methodologies?
People are very different and it is right for different people to work in different ways. There could never be one model that suits everyone and some people will prefer to work purely and others will wish to be more eclectic in their approach. Indeed it seems to me that there is research evidence that suggests to us clearly that workers’ affiliation with the model that they use is one of the common factors in good outcome. We need I think to be enthusiastic about what we do and to believe in our way of working. What is important I believe is to remember that most models work pretty well and in our enthusiasm for our own not to attack colleagues who might choose to work differently, arguing that ‘my way of working is best’. Only good research evidence should be the basis for that sort of assertion.
5. Which personal characteristics do you think have been crucial to start your interest towards SFBT? Is there any episode that comes to mind?
I come from a family marked by a general attitude of anti-authoritarianism and by a rooted belief in the inherent worth of the individual and I think that both of these characteristics may have left me inclined towards and open to an interest in SFBT when I first came across it in 1987. But more personally I think a lack of confidence in my own capacities has been really useful. This has meant that if change is going to happen then I have to trust in the client’s capacity to make it happen. It has also meant that I am never convinced that I am right, or have the right solution, leading me to be really curious about and open to clients’ own best ways of doing things. From my early days I have always been rather skeptical about the possibility of there being one truth, one right way in relation to anything and this natural, in-born, relativism has perhaps facilitated my gently easing into the post-modern world view, the multi-perspectival world, where different views can only really be compared on rather pragmatic grounds, their effects. Coming across SFBT in 1987 what was striking to me then, and indeed remains so, is just how ‘right’ the approach felt to me, it really did feel like a coming home. Thank-goodness that our subsequent ‘researches’ showed us that it actually worked!
6. Do you always feel satisfied and happy to develop this profession or after many years you think there are some difficulties that may arise?
I have now worked with people for the past 41 years! A long time. The most important thing, it seems to me is staying enthusiastic. When we lose our enthusiasm, our interest and excitement I doubt that this is the right job to be doing. The job is too hard without passion, commitment and love for what we do – our clients deserve it. The work is too important to be just a job.
Evan is a founding partner at BRIEF, Europe’s largest solution focused training organisation. He has taught throughout the UK, Europe and further afield. He is co-author of three books on the solution focused approach and is currently writing on ‘Building Cooperation’. To find out more about his work and about BRIEF you can go to HYPERLINK “http://www.brief.org.uk” http://www.brief.org.uk
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- Capire cosa il cliente vuole ottenere
- Cercare di ricordarmi di non provare a spingere il cliente verso il cambiamento
- Cercare di non essere più entusiasta del cliente nei confronti del cambiamento
- Ascoltare veramente le parole di chi ho davanti
- Concentrarmi nell’indirizzare il cliente verso una conversazione più incentrata sulle soluzioni
- Non preoccuparmi di cosa il cliente farà dopo il nostro incontro – qualsiasi cosa sia è sua responsabilità, il mio impegno è di lavorare con gli effetti che riporterà in terapia.
- Chiedermi costantemente se ho inteso cosa il cliente vuole ottenere.
Ovviamente la lista non è esaustiva, ma queste sono decisamente i punti “chiave”.
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